Frequently Asked Questions

Everything you need to know about your VS Textile shopping experience.

What is the standard delivery time for orders?

We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.

How can I track my shipment?

Once your order is dispatched, you will receive an email with a unique tracking number and a link to our courier partner's portal to monitor your delivery in real-time.

What is your return and exchange policy?

We offer a 14-day return policy for unworn and unwashed items with original tags attached. Please contact our support team to initiate an exchange or refund process.

Which payment methods do you accept?

VS Textile accepts all major credit and debit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.

Are your fabrics ethically sourced?

Yes, we take pride in our commitment to quality and ethics. All VS Textile products are manufactured using sustainably sourced materials and fair labor practices.

Do you offer customization or tailoring services?

Currently, we sell ready-to-wear collections. However, we provide detailed size guides for every product to help you find the perfect fit before purchasing.